Returns Policy

The Village & The Heart Ettalong Woy Woy
In-Store purchases:
Strictly no returns or exchanges for all discounted and/or SALE items
14 day exchange or credit note
Refunds not offered
Online purchases:
Strictly no returns for all Discounted and/or SALE items
Full price items - 14 days for full refund or exchange, providing package is returned back to store within time frame and tags still attached, unworn and in excellent resale condition, ie. no smoke smells etc xx 
All returns, exchanges and refunds are for full price items and exclude all sale items which are not eligible for any returns
No returns on earrings or any consumables such as body oils, perfume, body salts, elixirs etc due to health and safety standards of resale product - we hope you can understand!
Our Gift Vouchers and Credit Notes have no expiry date
Please always reach out to us if there is a situation that doesn't fall into these categories - we're here to help! xx